What Do Angry Customers Really Want From Me?

Many times, customers want to be heard and treated as important even if you can’t solve their concern

Robert Bacal
The Customer Service Zone
2 min readNov 30, 2020

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Photo by Obie Fernandez on Unsplash

Sometimes it seems that it’s impossible to figure out what an angry customer really wants from you and your company. It’s not uncommon for an angry customer to continue to act out, or be abusive even though you’ve…

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Robert Bacal
The Customer Service Zone

Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers