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“Why Choose Us?”: One Question Companies Need to Answer
“Why Choose Us?”: One Question Companies Need to Answer
Last week, I was hunting for stationery. This isn’t far out of my normal routine: I like stationery, but I needed something specific. In…
Vee
Apr 4, 2016
Trending
Marketing to the Millennial Generation: A New Customer Experience
Marketing to the Millennial Generation: A New Customer Experience
This is the age of the Millennial.
AQ Services International
Feb 1, 2016
9 Reasons why your Customers are Leaving you
9 Reasons why your Customers are Leaving you
No business wants to lose customers. They are the lifeblood of any company. It’s not always easy to pick out the exact reason why customers…
Vee
Mar 17, 2016
Latest
Corporate Social Responsibility: Should We Bother?
The quest for corporate social responsibility goes on. In a world where we are now combating more crisis and global issues than ever…
Vee
May 19, 2016
Get Your Team Back on Target
Get Your Team Back on Target
Stop hiding behind ‘Customer Service’ & Make a Difference
Vee
Apr 13, 2016
How Mystery Shopping Really Works
How Mystery Shopping Really Works
Mystery shopping is, ironically, a bit of a mystery to many people. It’s called a variety of things: secret shopping, research shopping…
AQ Services International
Mar 27, 2016
My People, Your People: Because Every One is Worth It
My People, Your People: Because Every One is Worth It
People, people everywhere…
Vee
Mar 18, 2016
9 Reasons your Customers think you’re Awesome
9 Reasons your Customers think you’re Awesome
You know those quizzes that you can take, online — or, formerly, offline — where you get scored on your answers and you then get a result…
Vee
Mar 17, 2016
First encounters of the impossible customer kind
First encounters of the impossible customer kind
When I owned and ran the Magpie Cafe in Upwey, I had my encounters with many different characters. There was the Goth-Punk couple who…
Vee
Mar 1, 2016
Only Saying ‘hello’ is a Lousy Way to Start a Friendship
Only Saying ‘hello’ is a Lousy Way to Start a Friendship
During my first year at university, slaving away learning how to drink more coffee than was good for me and navigating Canberra’s bus…
Vee
Feb 28, 2016
Navigating the Customer Service C’s
Navigating the Customer Service C’s
In which we talk about many words beginning with ‘c’ and try to tie them together.
Vee
Feb 26, 2016
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