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The CX Lead
The CX Lead is a community for the architects, designers, creators and shapers of Experience. Our goal is to display the latest and greatest, not just in Customer Experience, but in the Experience Management world.
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Customer Feedback
Ben Aston
in
The CX Lead
Sep 1, 2020
Customer Satisfaction Metrics: Key Terms & Examples
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Ben Aston
in
The CX Lead
Aug 24, 2020
6 Clever Ways To Get Customer Feedback
The best way to keep improving and to stay on top of customer satisfaction is to constantly…
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Ben Aston
in
The CX Lead
Aug 20, 2020
9 Ways To Improve Digital Customer Experience (with Examples)
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