NGOs, Here Is Why You Should Partner with the Government
It’s not a walk in the park, but worth it if you want your projects to sustain and grow.



In the world of social change, one of people’s biggest fears is seeing their projects disappear. Schools are built but fail to affect education, or dwindle into disrepair. Good hygiene is promoted, until it isn’t, and the situation returns to square one. How does one go about making a lasting mark?
In my experience doing public health work in rural Nepal, I’ve come to appreciate the role the public sector can play in this regard.
In 2009, the healthcare nonprofit Possible developed a model of rural healthcare called Durable. The model, created before I began working there, would bring the efficiency of a private not-for-profit institution into healthcare delivery; use philanthropic funding to research, innovate and customize digital technologies; and would run inside the public sector framework
This last part is a departure from many healthcare nonprofits. Possible consciously decided to not build a parallel system of healthcare and instead strengthen what already existed.
We built a “hub and spoke” model of healthcare through hospital, clinics, and community health workers. All of these players worked to improve health indicators like chronic disease care, access to surgery, and safe motherhood. Six years later, we treat about 70,000 patients a year for free at our hospital hub. And just as importantly, we have built strong relationships with local and state level actors while doing it — meaning that our projects are more likely to stick around.
Many people I know abhor stepping into a Nepalese government facility. They groan about the tardiness, the unnecessary red tape, the seeming desire to unhelp. They are not entirely misplaced in their bias. Government clinics can look quite bland and long wait times feel downright regressive. But some balance of perspective is needed here.
What most developed countries have in common — and what I would argue lies at the base of their growth and prosperity — is a good system.
Non-governmental organizations often produce change in small, hand-to-mouth quantities. The change itself could be well thought-out and nimbly executed. But its failure to be effective in a bigger, more permanent system will render it niche and temporary.
By contrast, systems produce change in bulk. The vast network of infrastructure and organization is unsurpassed in scale and sustainability — even if some of their practices appear retrograde. When I step into a government facility, I cannot help but see the potential of this great big machine.
For Possible, working with the government has made all the difference. One of my colleagues, who works in Nepal’s Achham district, makes regular visits to the District Health Office. Recently we went there to discuss the design of our new group pediatrics program. The program would bring basic health services to groups of new mothers and their infant children in villages, instead of them each having to make a long and discouraging journey to a hospital.
The government body suggested we use their health outreach service system, instead of building our own. This meant that our program was now directly using public infrastructure — which for us meant a better shot at transparency and goodwill.
It is a method through which we have found success in for our hospital. Under our public-private partnership, we utilize government buildings and infrastructure and are continually in the process of increasing public investment into our model. People feel ownership and the political process recognizes it.
But working within the public sector is no cakewalk. Partially because of the government’s unwieldy size — and competing priorities — innovation is often either thwarted or put through an excessively long gestation period.
We have found that while political commitments are often inspired and euphoric (for example, Nepal’s constitution guarantees free universal healthcare to all), the public system tends to maintain the status quo. For policymakers and public service providers, change can be risky. Keeping quiet ensures a salary and pension. Inspiring stakeholders from the high to the low ranks of the government system to try new methods of working is therefore as hard as it is essential.
We enter these challenges with eyes wide open. We have a team dedicated to maintain government partnerships. We also make sure our interventions are designed for and customized to the public sector’s needs. Our Electronic Health Record system, for example, is built on a software platform envisioned by the Nepali government. We have tailored it to produce the data required for government reporting purposes.
To ministry officials who recently came to see its implementation in our hospital, this little detail made all the difference.
In our interactions with government bodies, we have found a consistent narrative. They want to make sure the work of NGOs is not parallel but complementary to the work done by the state. They want organizations to come together and help achieve national priorities. They don’t want NGO projects to become, as one official put it, “the white elephant” the public sector cannot afford to maintain in the long run.
In short, they want interventions that the public sector system can use.

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