The Company, The Story:

SimpleCRM Product Snapshot 2

Pillars Establishing SimpleCRM’s Long-standing Success and Pushing Their Growth

  • Capturing 30+ Million Customer touch-points.
  • Servicing 10+ Million Cases & Tickets for their customers.
  • Managing 3.5+ Million Workflow requests.
  • Managing $300 million+ worth of opportunities.
  • Capturing 5,000+ AI insights.
  • Asia Focus — As 80% of their business comes from this region. Thus, their product orientation, localization capabilities, and understanding of the needs of the local organizations are quite developed. This enabled them to better meet the requirements of Asian clients, and thus, capture the market capably and effectively.
  • Deployment Flexibility — Today features and functionality, CRM has become commoditized. So while many CRM players offer similar features, SimpleCRM’s differentiation is deployment flexibility. Their platform can be deployed across all the clouds and also supports on-premise deployment. Very few global established players can claim that!
  • Experienced Team — Some of the earliest employees of SimpleCRM are still with them. They have experience in delivering 350+ CRM projects within Asia as part of SimpleCRM and their prior organizations. The team’s solid experience in large-scale enterprise software projects, razor-sharp customer focus, and commitment make SimpleCRM one of the best digital customer engagement platforms.

Services Offered by SimpleCRM and what Sets Them Apart

  • - Customer 360 & Service Management
  • - Sales Management
  • - Digital Marketing
  • - Field Sales & Service Mobility Solutions
  • - Artificial Intelligence Plugins
  • - Enterprise Chatbot Platform
  • - Digital Customer Onboarding Platform
SimpleCRM Product Snapshot 1

Leadership at SimpleCRM

The Team and Work Culture of SimpleCRM

How SimpleCRM Goes Ahead with the Changing Times and Trends

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