A New Customer Service Portal

Why the Facebook Portal will change everything.

Facebook released their smart home device that’s made to compete with Amazon’s Echo and Google’s Home. It’s called the Portal. The advantage Facebook has is infrastructure in communications. Google and Amazon can’t even come close to the social network power Facebook does. This is a new opportunity for brands to engage with customers.

Live chat support may be great but a video call with a trained professional assisting you in you will be the next level of service. This doesn’t need to be reserved for the home; most people have a smart home device in the kitchen. This can be the new version of the help desk for engineers on an assembly line to advertising agencies communicating with their client. This is because most brands have a Facebook page.

If you have a high touch business. The Facebook Portal is something to master in the next 6 months. It can be a game changer in serving your clients.

Follow for free 👇