Peace of Mind
I had a hacker threaten to take my website down today. Nice guy. I contacted my hosting support. After a few minutes, they saw the email was harmless spam. It was well written and somehow missed my spam filters.
Still, I wasn’t convinced. I felt my site was comprised. Before I could ask them to double check they updated my security filters. This gave me peace of mind. It showed they had empathy for the end user of their products. It didn’t cost me (or them) anything.
Peace of mind is priceless.
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