Step 4 - Explain attachments
Published in
1 min readMar 21, 2018
When you send an email with an attachment, include a summary explaining what it is about. This provides background and context, and makes it more likely that the attachment will be opened.
The same applies to emails that you forward. Always explain what it is you’re forwarding and why. Otherwise your reader will have to wade through an email exchange that they weren’t part of.
If necessary, change the subject line of the forwarded email so that it’s even clearer.
And finally, once you get a reply, keep the email trail as short as possible.
