How a Restaurant POS System Founder Achieved Scalable Growth Through Systematization

How does a small tech solution transform into a franchise-ready business model? For John Balian✔ , founder of BIM POS , the answer lies in systematization and a clear vision for growth.

This article was inspired by the interview done during The Entrepreneurship Marathon-Freedom Edition with Andre Abi Awad & John Balian✔ in 2021

John built BIM POS, a point-of-sale and ERP (Enterprise Resource Planning) system for restaurants and retail, with scaling as his primary objective. “My top priority is scaling the business and expanding through franchises,” he shares. This focus required implementing systems from day one — a decision that ultimately transformed his growth trajectory.

The restaurant and retail technology space is crowded with competitors, yet BIM POS found its edge by thinking beyond the present. John reveals, “Every business owner should think in a scalable and futuristic way when it comes to hiring, training, innovation, and customer support.”

This forward-thinking approach aligns perfectly with what buyers actually value. While many business owners emphasize past achievements — awards, longevity, or reputation — buyers are purchasing future profit streams. They’re not investing in your history; they’re betting on…