Transcripts from Tech-Support QA Recordings
Your call may be recorded for quality assurance purposes and also our own amusement.
“Tech support, how may I help you?”
“I can’t send documents to my wireless printer.”
“I see, what color is the power indicator?”
“It’s off.”
“You need to turn it on.”
“I did, it won’t come on.”
“Is it plugged in?”
“Uhhh, no? It’s a wireless printer. I want to talk to a rep that actually listens.”
“Tech support, how may I help you?”
“I accidentally deleted the Internet”
“Sir, do you mean you deleted the icon for your internet browser?”
“No, pretty sure the whole thing’s gone.”
“Sir, you can’t just delete the whole Internet. It’s not possible. I’m sure you just — “
“My email doesn’t work either.”
“Hmmm, okay. Maybe you’ve got a network issue”
“My Roku has also stopped working.”
“That’s…odd, but also not really the sort of thing we support.”
“I see people leaving their buildings now. The streets are crowded. There seems to be a lot of confusion.”
