The Haven
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The Haven


“Your Call Is (he, he) Important to Us.” Welcome to IVR Phone Line Limbo

Press #pound, and prepare to enter purgatory

I’m already cranky from Covid. Trying to cancel an air flight, sort out a sick dog’s pet insurance, AND report a lost credit card?? Let me say THIS about my past week spent in IVR (Interactive Voice Response) Phone Line Limbo:



A Place to Be Funny Without Being a Jerk

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Judy Millar

Canadian humour writer. Comedic storyteller. Overthinker. 😂 Words in Reader’s Digest 🇨🇦, Writer’s Digest, Medium + Twitter: @judymillar