MANAGING PEOPLE & TEAMS

Stop Unintentionally Sugarcoating Your Feedback

Research Has Shown That Leaders often Sugarcoat their Feedback — mostly unconsciously

Andy Chan
The Human Business
Published in
6 min readOct 14, 2019

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“I think what you did was fine, but it could have been a little better if we did this instead…”

Giving and receiving feedback is commonplace at work. When we finish a project, conventional wisdom tells us to seek out leaders or experts in the company on ways we can improve.

Looking past the inherent flaws of the feedback itself, it gives us many opportunities to learn and grow — it is especially important in our professional life. No matter minor or major, any form of feedback has a huge potential in drastically improving our lives.

Giving feedback is often linked with employee engagement and one study showed that without giving feedback, 40% of employees will be actively disengaged. I5% of employees want more feedback.

The statistics are clear: people want to know how they are doing and without that, they gradually lose motivation to work. Hence, the solution for leaders is to simply ramp up the frequency of their feedback.

Unfortunately, most leaders are terrible at giving feedback, especially negative ones.

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Andy Chan
The Human Business

Product design @ Delivery Hero. I write about pretty much anything I want to write. Posting every Friday.