Unlocking True Leadership in Tech: Why Skills Building Isn’t What You Think

Shaun McNulty
The Leadership Question?
4 min readSep 17, 2024
Photo by Christina @ wocintechchat.com on Unsplash

I’ve noticed a growing narrative around leadership in tech. The conversation seems to focus obsessively on building technical skills — getting the following certification, mastering the latest programming language, or even becoming an expert in AI. But here’s where I want to challenge you: Technical skills aren’t the key to becoming a great tech leader. Putting too much emphasis on this might be holding you back.

In the tech world, there’s no shortage of programs, online courses, and boot camps that promise to help you scale the next step of your career by sharpening your technical expertise. But in the whirlwind of coding languages and cloud certifications, we’re missing a fundamental truth about leadership: Leadership is less about knowing all the answers and more about guiding your team toward finding them.

Let me explain.

The Misconception: Expertise Equals Leadership

It’s natural to believe that in a highly technical field, you must be the most technically skilled person in the room to lead effectively. Many tech professionals say, “If I knew that programming language or could solve that problem myself, I’d be a better leader.” This belief is pervasive but also limiting.

Here’s the reality: In most cases, your team will include people with more significant technical expertise than your own. And that’s okay — in fact, it’s an advantage. Authentic leadership isn’t about being the most qualified technical expert. It’s about creating an environment where your team can collectively thrive, innovate, and solve complex problems.

Great tech leaders don’t micromanage technical details; they empower their teams to step into their own areas of strength. They foster collaboration, creativity, and problem-solving. This is where I see the biggest gap in leadership development programs today—they prioritize hard skills over these fundamental leadership qualities.

The Real Skill: Emotional Intelligence

Let me challenge the conventional wisdom further: Emotional intelligence (EQ) trumps technical knowledge. Yes, this may seem at odds with the tech landscape, but hear me out.

Tech leadership is not just about managing projects; it’s about managing people. And people are complex. They bring their emotions, motivations, and ambitions into the workplace. Leaders who understand how to navigate this emotional landscape build trust, foster a culture of collaboration, and unlock higher team performance. These leaders know how to read between the lines in a tense conversation, offer support when needed, and provide feedback in a way that inspires rather than deflates.

It’s ironic how little this skill is emphasized in the tech world. Emotional intelligence allows you to inspire and guide teams through ambiguity, conflict, and change — situations that are all too common in fast-paced tech environments.

The Leadership Superpower: Vulnerability

Another truth that goes against popular belief is that great leaders are vulnerable. I know this sounds counterintuitive. The stereotype is that leaders should be stoic, confident, and always in control. But that’s not what authentic leadership looks like. Great leaders admit when they don’t know the answer. They are open about their areas of development and trust their team enough to seek help.

Vulnerability doesn’t mean weakness. It’s about being authentic and human, especially in tech, where problems are often complex, and answers are rarely black and white. By showing vulnerability, you create space for your team to do the same. When team members know they can speak up without judgment, you foster innovation, collaboration, and a sense of ownership over collective success.

Think about the most inspiring leaders you’ve worked with. Were they perfect? Likely not. But what probably made them effective was their openness, authenticity, and ability to connect with you on a human level.

The Shift: From Technical Mastery to Team Mastery

The old-school approach to tech leadership is focused on technical mastery. But as industries evolve and become more complex, it’s clear that we need leaders who prioritize team mastery. The best tech leaders don’t aim to be the smartest person in the room. Instead, they focus on bringing out the best in others.

To do this, tech leaders need to master the following skills:

  • Empathy: Understand what motivates each member of your team. When someone is struggling, ask yourself why — often, the root cause isn’t a lack of ability but a lack of support or clarity.
  • Delegation: Trust your team to handle technical details. Instead of getting bogged down in code reviews or technical troubleshooting, focus on clearing roadblocks and providing strategic direction.
  • Active Listening: Don’t just hear your team's words; listen to understand. What are they not saying? What concerns or ideas are beneath the surface that could drive innovation or improvement?

The Future of Tech Leadership: A Holistic Approach

The future of leadership in tech is not about chasing certifications or technical accolades — it’s about mastering the human side of leadership. As AI, automation, and other technologies evolve, the emphasis will shift toward soft skills. The real differentiator will be how well you can navigate complexity, both technically and relationally.

And here’s the good news: You don’t have to be a coding expert to excel at this type of leadership. Whether you’re a seasoned IT professional or just stepping into your first leadership role, empathy, emotional intelligence, and vulnerability can be developed with practice and intention.

So, I encourage you to challenge the prevailing mindset. Stop chasing the next technical certification and start investing in what matters: the people around you. Because the best tech leaders aren’t the ones with the most technical knowledge. They’re the ones who inspire, empower, and build teams that are greater than the sum of their parts.

In Summary: Rethinking Leadership

To be a great tech leader, shift your focus away from technical mastery and toward human-centered leadership. Build trust, inspire your team, and create a culture of collaboration. Leadership is about guiding your team through the unknown, not having all the answers.

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