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Agile Teams: Don’t use happiness metrics, measure Team Morale

Christiaan Verwijs
Jul 24, 2012 · 16 min read

Happiness metrics: a primer

2. The Happiness metric is not task-oriented

3. The Happiness metric is not team-oriented

4. The Happiness metric does no justice to the reality of the work environment

5. Happiness metrics are (statistically) bad metrics

6. So, the Happiness metric is measuring the wrong thing

An alternative: Team Morale

‘(Team) Morale is the enthusiasm and persistence with which a member of a team engages in the prescribed activities of that group’ (Manning, 1991).

So, how do we measure team morale in a team?

When is this measure useful?

A simple practical application

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References

The Liberators

The Liberators: Unleashing Organisational Superpowers

Christiaan Verwijs

Written by

I aim to liberate teams & organizations from de-humanizing and ineffective ways of organizing work. Professional Scrum Trainer & Steward @ Scrum.org

The Liberators

The Liberators: Unleashing Organisational Superpowers

Christiaan Verwijs

Written by

I aim to liberate teams & organizations from de-humanizing and ineffective ways of organizing work. Professional Scrum Trainer & Steward @ Scrum.org

The Liberators

The Liberators: Unleashing Organisational Superpowers

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