How Managers Drive Results and Employee Engagement at the Same Time

by Jack Zenger and Joseph Folkman

Is it possible to be a high-standards, results-driven leader while at the same time building an engaged, fun-to-work-with team? Data from 60,000 managers suggests that the answer is yes — but that younger, more junior managers may be better at it than older, more senior leaders. Perhaps younger people place a heavier value on work relationships than older generations do. Perhaps older, more senior colleagues feel less of a need to rely on soft skills, assuming that colleagues will be influenced by their greater experience and formal authority. Regardless of the reason, all leaders could benefit from developing their skills in this area. To do so, focus on six things that research identifies as crucial to both driving for results and fostering engagement: communicating a clear direction; inspiring others; setting stretch goals; having high integrity; developing others; and being coachable yourself. (Read the full article)