Strategic Communication: How to Develop Strategic Messaging and Positioning
Ideal Customer Profile (ICP): How To Create A Comprehensive Customer Profile
The goal of this article is to show how to create a 360-view of your customer and what characteristics you should…
This article covers the essentials of strategic communication. The goal is to explain why it is critical that companies understand strategic messaging and positioning. In addition, we will discuss some practical and actionable approaches to help you design strategic messaging and product positioning.
Classic marketing concepts and strategies that often get forgotten and seem impractical today are very relevant when it comes to tech companies and software products. It’s a totally different world now, but the basic principles of positioning and marketing apply to software companies today just as much as they did 50 years ago to companies selling things such as bars of soap. As the number of products in every SaaS category continues to grow ever more rapidly, positioning and strategic messaging are becoming more important than ever before.
What exactly are strategic communication, strategic messaging, and positioning? With so many related buzzwords, it’s often not clear how each specific term is used, how it is defined, and what it stands for. The terms “strategic communication” and “strategic messaging” are used interchangeably throughout this article. Feel free to use the term you identify with most.
A few years ago when I started looking into the world of messaging, I was desperate to find a place to start my research journey on this topic. I hope this article acts as a starting point for anyone wanting to learn about strategic communication and positioning.
While my previous two articles on lead scoring and on tracking customer acquisition will probably be outdated in a couple of years, if not as early as next year, I strongly believe that the processes and strategy for messaging and communication will be resistant to the ever-changing landscape.
Please feel free to share your experiences and any helpful resources you have on this topic.