Operational User Research

In user-experience driven businesses, it’s the pulse that matters.

Michael Schofield
Mar 11 · 4 min read

The path from exploratory to operational research is a spectrum from synchronous to asynchronous research, which is the difference between observing the pulse and having your finger on it.


Metric

High-level practical design thinking by Michael Schofield

Michael Schofield

Written by

User Experience Development Lead @WhereByUs. 🎙 Metric: the User Experience Design Podcast (metricpodcast.com).

Metric

Metric

High-level practical design thinking by Michael Schofield