Omotenashi: How to Make Digital Experiences “Other Aware”

Jon Shalowitz
Sep 18, 2018 · 6 min read

Omotenashi is all about anticipating people’s needs without them having to say anything.

Omotenashi can help companies cater more personal interactions with online customers.

Being “other aware” is not only a commercial construct, but a way of life.

Omotenashi has helped me navigate interpersonal business relationships in all sorts of ways.

The Mission

A network of business & tech podcasts designed to accelerate learning. Selected as “Best of 2018” by Apple. Mission.org

Jon Shalowitz

Written by

4x startup CEO. AI, CX and Digital Transformation. CEO@LiftIgniter

The Mission

A network of business & tech podcasts designed to accelerate learning. Selected as “Best of 2018” by Apple. Mission.org