Designing Conversations (Part 2)
Published in
1 min readFeb 13, 2019
Scenario 2: Alexa senses a medical emergency and alerts the caregivers.
Here we will explore the unhappy path and discuss how the conversation flows when the patient needs any kind of help and how the system intervenes.
Case 1 : For times when the patient is not around the dispenser and needs help
Case 2 : For cases where medication is extremely important, we can use ‘fear’ as a motivator. This should however be the least preferred option.
