Conflict Resolution for New Managers: A 5 Steps Process
In this blog, I will provide a 5 step process to resolve conflicts within your team members.
While building and managing a team, it is common to face conflicts among team members.
As a new manager, it is important to learn how to manage conflicts within the team.
If not managed, the team’s productivity, performance and quality of work will start reducing.
In this blog, I will provide a 5 step process - C.L.E.A.R
It is an easy-to-use process for any conflict resolution within your team.
Reasons for Conflict
Mainly, there are two reasons why there could be conflicts.
◆ Reason#1: Process or methodology
How team members understand certain processes, or methods to perform activities could cause conflicts.
In this case, as a Manager, how you converge the understanding would help resolve the conflict.
◆ Reason#2: People attitude or personality
Each team member will have personality of their own. Some will be sensitive to words, some are lazy, some are not aligned, some are not motivated etc.
