The Problem With Fixing WhatsApp? Human Nature Might Get in the Way

The messaging app, which is owned by Facebook, has been slow to address false news on its service. The problem may be less the company or product, and more WhatsApp the idea.

Illustration: Doug Chayka

This story is for Medium members.

Medium curates expert stories from leading publishers exclusively for members (with no ads!). Register for a free account to begin your member preview.

Already have an account? Sign in

Join Medium to read this story.

Sign up with a free account to read this ad-free selection curated from The New York Times.
Already have an account? Sign in