What Does FedEx Shipment Exception Mean? Why And When It Happens?

A Fedex shipment exception means that your order stops moving (transiting) due to uncontrolled phenomenon such as bad weather conditions, natural disaster, holiday closure, or vehicle issue.

When a shipment exception shows on your order status, it temporarily delays your package’s delivery. Generally, it lasts for two or three days and shipment begins moving further to complete its delivery process.

But there are also bad days when shipment exceptions take weeks to resolve the issues. In that case, you can just wait to get past it or contact customer service for updates.

Why Does FedEx Shipment Exception Occur?

It occurs for a variety of reasons. Holidays are the most common cause for FedEx shipment exceptions. An incorrect label print or incorrect address input are other issues causing package delays.

Another reason for shipment exceptions can be from natural disasters or band weather conditions leading to disturbed roads and barriers and therefore stopping to fulfil shipment objectives.

What Does FedEx’s Shipment Exception Cause?

It doesn’t cost you extra fees but delivery delays in general. You might have to wait days or weeks for your parcel to reach your doorstep.

Let’s understand it with this example;

You have a package that’s been in Texas since yesterday 4:30 AM. It’s supposed to be delivered today but since it’s been in Cypress TX it says shipment exception.

In this scenario, you have to wait until the shipment exception issue is resolved by FedEx. It takes two or more to update the status.

Slightly delayed deliveries lead to lost sales, dissatisfied customers, or damaged products. All of this hurts the brand reputation. Therefore, Fedex shipment exception mean a serious concern in supply chain management.

Suggestions To Handle A Shipment Exception

FedEx is a reputable shipping and carrier company that operates on a global level. Speaking of fedex shipment exceptions, they have developed a strategy to deal with the situation.

If you’re business facing shipment exception error frequently, stick on the following mentioned suggestions to fight it in a positive manner.

• Contact the customer about the delay so he/she didn’t panic or develop negative thoughts in time.
• Contact the carrier immediately to get updates in real-time. Figure out the solution to dismantle the problem.
• If nothing works out, immediately refund or resend the package to prevent brand reputation damage.

People Also Asked About Fedex Shipment Exception Mean

A few of the people commonly asked queries in regard to fedex shipment exceptions.

1. Fedex shipment exception barcode label unreadable and replaced

Barcodes unreadable and replaced can cause shipment exceptions. It happened either the label on the package was damaged or FedEx printed a new label and replaced the earlier one. It reflects fedex shipment exception mean.

2. FedEx shipment exception weather delay

Inclement weather including natural disaster events such as snow, hurricanes, fires, tornadoes, or storms can leave FedEx vulnerable for delivery, leading to shipment exception status on your order.

3. Fedex shipment exception customs

Customs delays are a common reason for shipment exceptions, especially for international shipping. If you have an order that requires customs to be clear first and during some issue encounter and delivery cannot be possible on an estimated date, Fedex will mark it as a shipment exception.

4. Shipment exception cannot locate recipient

When a FedEx delivery representative was not able to locate the delivery address due to the wrong zip code or house number, they marked it as a shipment exception.

Conclusion

Whether it’s an unconditional weather or vehicle issue could possibly cause shipment delays, leading to experience shipment exception status.

You can either wait for reattempt delivery or contact Fedex customer support for operational delays reasons. Understanding the situation is cohesively concerned here from both customer and representative sides.

That’s all in this blog. I hope you fairly understand what fedex shipment exception means.

Frequently Asked Questions

How long does the FedEx shipment exception last?

The Fedex shipment exception cause can last from two or more days to several weeks depending on the situation of the exception cause.

What do I do if my package has a delivery exception?

You can use a tracking number to track in real time or either way contact the customer representative for an update.

Can I cancel order that show fedex shipment exception?

No, you cannot cancel an order that shows a shipment exception because it’s against their policy. A customer can only attempt for order cancellation before the ship date.

What to do when FedEx delivery exception customers are not available?

You can write an email to the FedEx customer handling representative by drafting your writing concerns and issues.

What to do when all day “out of delivery” turned into a delivery exception?

In this situation, you can raise a request for a refund or contact support for an update regarding the cause of delivery delays so you better understand fedex shipment exception means.

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This post is originally published at The Next Tech → Read here