The other day, my 73-year old father, was grumbling about something he read in the news about automation of processes at the local bank.
You may have noticed a lot of hype around conversational services at the moment. Everyone is chasing the Star Trek computer. Apple has Siri, Facebook has integrated bots into its Messenger platform. Google has created a chat app just for the occasion of introducing bots. Amazon lets you…
This blog is written by Nine Connections’ Thijs de Bekker, former journalist and business developer.
The image of a social media manager at newspapers is often constructed by stereotypes. The generation of journalists who grew up with typewriters, fax machines and pagers, finds it hard to see the benefit of these social savvy do it alls. The gap between their history…