While this might not rock your boat as far as a new feature goes, it’s one of those enhancements that make you more productive — you can now upload multiple attachments at once.
We did not change the way you work with Helpmonks and how you upload attachments, but instead of being able to upload only one file at a time you can now select multiple files and add them to your conversations.
While summer is here for many, we are working on bringing the long-awaited Group / Workgroup feature your way. We also have some PWA (Progressive Web Application) news for you (well, maybe some of you saw it already?). Oh, and yeah, you should look out for the new Task Manager soon :)
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Originally published at Helpmonks and Razuna blog.