Resolve To Fix Your Technology Less

You are not tech support.

This resolution is for nearly every small business person out there (including those with computer science degrees): Resolve to Fix Your Technology Less.

How many times has a quick technology fix turned into a day of un-billable time? Trust me on this one, no matter how much (or little) work you have, your time is better spent building your business and serving your clients than it is crawling around on the floor underneath your desk repairing your computers or troubleshooting your network.

Need help remembering this resolution? Try this simple trick:

Everywhere in your office where you have technology (on the copier, on the network switch or router, and on every computer) tape a label that has the following information on it:

1. Your hourly rate
2. The hourly rate of your tech-support person
3. Their phone number

Now every time you’re tempted to “fix” something yourself, call in the experts instead. You’ll find that you (and your technology) will be happier and more productive when you spend your time doing your job instead of doing someone else’s.

Originally published at www.nonbillablehour.com on December 26, 2009.