How-To: Redeeming Your Pioneer and Founder Items in Bitizens
Find out how to get your special rewards from the BitGuild token sale and Bitizens pre-sale!

Hail Guildmates!
If you participated in either the BitGuild Token Sale or the Bitizens Pre-sale, you’re probably wondering how to redeem your special rewards. In this post, we break down how you can get your hands on these items!
Didn’t buy any items? It’s not too late — head over to the Pre-sale page and secure a set now!
Step 1: MetaMask
Ensure that the MetaMask account you are using corresponds to the address you used to buy PLAT tokens or special items during the token sale and pre-sale respectively. If they are the same, skip to step 3!
Step 2: Set up your account
If the two addresses don’t match, check your email! We’ve sent you instructions on how to proceed. If you didn’t receive an email about this, please reach out to us directly at support@bitguild.com.
Step 3: Log in
Check that you are signed into the correct MetaMask account, and proceed to launch Bitizens! If you haven’t created a Bitizen yet, you’ll be prompted to do so.
Step 4: Find your ticket
If you have special items waiting to be redeemed, you will find them on the left side of the UI once you enter the Bitizens Wardrobe. From here, select the deliveries tab, and you’ll see your redemption ticket just sitting there, waiting for you.
Step 5: Redeem it
To get your items, simply click this ticket, and your fancy new stuff will magically appear in your wardrobe, ready to be equipped.
That’s all there is to it! If you’re having any issues finding your items, please reach out to us on our official Discord Server, or message us directly at support@bitguild.com — we’ll help you out.
We look forward to seeing your Bitizens in their full glory, adorned with the finest Pioneer and Founder items Bitropolis has ever seen!
BitGuild’s mission is to revolutionize the global gaming industry by creating a platform for a brand new class of games that live on the blockchain. Blockchain games completely redefine the relationship between players and developers by facilitating full and true ownership of in-game assets, cheap & safe item trading, cross-game compatibility of items & currency, and more.
