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The Patient Experience Studio at Cedar

Cedar is a healthcare financial engagement platform that improves the patient experience. Using intuitive design and advanced data science, we facilitates patient-centric financial engagement across the care journey. Learn more at: ​cedar.com​ | cedar.com/blog | decode.cedar.com.

  • Data science
  • Design
  • Cedar.com
  • Experiment Results Framework at Cedar

    Experiment Results Framework at Cedar

    Allow me to take you on a personal journey within the realm of data and experimentation at Cedar. I joined Cedar in 2021, a significant…
    Go to the profile of Arpita Bangera
    Arpita Bangera
    Jan 23, 2024
    Machine Learning-Powered Discounts: Improving Financial Outcomes for Both Patients and Providers

    Machine Learning-Powered Discounts: Improving Financial Outcomes for Both Patients and Providers

    Paying for care can be stressful.
    Go to the profile of Sumayah Rahman
    Sumayah Rahman
    Apr 21, 2023
    Understanding Big Bills: The Power of Identity in Reaching Financial Goals

    Understanding Big Bills: The Power of Identity in Reaching Financial Goals

    This article is part 3 of our Big Bills series, which focuses on how providers can decrease the burden of large healthcare bills. Click to…
    Go to the profile of Lana Cohen
    Lana Cohen
    Mar 15, 2023
    Understanding Big Bills: The Patients Behind the Numbers

    Understanding Big Bills: The Patients Behind the Numbers

    This article is part 2 of our Big Bills series, which focuses on how providers can decrease the burden of large healthcare bills — read…
    Go to the profile of Diana Ye
    Diana Ye
    Dec 14, 2022
    Wayfinding Through Wonderland

    Wayfinding Through Wonderland

    Helping Alice navigate the mad world of healthcare billing by bringing providers and payers together
    Go to the profile of Christopher Fellows
    Christopher Fellows
    Dec 7, 2022
    It’s Not About Forgetfulness: Six Reasons Why a Patient “No-Shows”

    It’s Not About Forgetfulness: Six Reasons Why a Patient “No-Shows”

    One of the biggest pre-visit problems for providers is the dreaded “no-show,” — an appointment in which the patient does not show up…
    Go to the profile of Emilie Hasselmann
    Emilie Hasselmann
    Nov 21, 2022
    Understanding Big Bills: The Numbers Behind the Numbers

    Understanding Big Bills: The Numbers Behind the Numbers

    Here at Cedar, we are committed to solving the highest-impact patient problems. Decreasing the burden of big bills in an empathetic and…
    Go to the profile of Stewart Kerr
    Stewart Kerr
    Nov 8, 2022
    Why Investing in Data Science Infrastructure Enhances Product Development

    Why Investing in Data Science Infrastructure Enhances Product Development

    A lot has changed at Cedar since I joined at the start of 2020. We are a multi-product company, have spread to all corners of the US, and…
    Go to the profile of Maya Shaked
    Maya Shaked
    Jun 2, 2022
    Verify This! How Cedar Uses Data to Optimize the Check-In Experience

    Verify This! How Cedar Uses Data to Optimize the Check-In Experience

    As a Cedar product analyst, my job is to use data to identify how our solution can improve the patient experience. When we were testing our…
    Go to the profile of Caleb Engelbourg
    Caleb Engelbourg
    Apr 28, 2022
    How Cedar Designs for DE&I in Healthcare

    How Cedar Designs for DE&I in Healthcare

    I recently logged onto Zoom for what I thought would be just another user interview about our pre-visit product, Cedar Pre. We’d been…
    Go to the profile of Miranda Kay
    Miranda Kay
    Mar 17, 2022
    5 Things Patients Want in 2022 (and Will Actually Pay For)

    5 Things Patients Want in 2022 (and Will Actually Pay For)

    As the director of research at Cedar, it’s my job to discover where the healthcare experience falls short for consumers. Through our…
    Go to the profile of Jaya Birch-Desai
    Jaya Birch-Desai
    Feb 2, 2022
    How our patient advocates support us during unexpected surprises

    How our patient advocates support us during unexpected surprises

    We often assume that the reason medical bills go to collections is an inability to pay. While medical debts are high — and on the rise in…
    Go to the profile of Sean Choe
    Sean Choe
    Dec 13, 2021
    It’s not rude from a robot

    It’s not rude from a robot

    How to save your users from embarrassment (and ask for money too)
    Go to the profile of Ollie Khakwani
    Ollie Khakwani
    Oct 13, 2021
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