Along time ago, Andy Polaine shared with me a magnificent book list. This one was among the top list and after reading it I can understand why: it is probably one of the best business management books one can read. Let’s see why:
In The Connected Company, Dave Gray in a practical and engaging way, proofs readers that classical manners of doing business, organizing inner/outer structures, and coping with change can’t hold anymore.
A transition towards a pod-based, hierarchy-free, and customer-centric company is a must to survive in an uncertain and volatile environment. Being management less about giving orders and more about leading and supporting innovative solutions. A sip:
‘But imagine a company that trusts every employee to use her best judgement and act in the best interests of the customer and the company. A company where every employee have all the information they need to make good decisions. A company where most of the policies and procedures that constrain and limit employees are unnecessary, because every worker is fully authorized to act as a representative of the company, to make decisions, and to authorize expenses when necessary. If you can imagine these things, then you are imagining a learning company.’
Your company can’t be customer-centric if your objectives are measured in economic benefits. Go for the value!
The Connected Company
by Dave Gray
Upgrade your organization, transitioning from ways of doing that are an undesirable legacy of the industrial era. Break silos, collaborate more often with each other, and unleash the full potential of your team by providing autonomy and ownership.
312 pages, O’Reilly Media, 2014
Get this book here on Amazon!