AMAZON’S CANCELLATION TRAP: YOUR MONEY, THEIR PROFIT

Amazon Making Billions Blocking Cancel Requests by Consumers

By blocking customers’ ability to cancel an order, Amazon holds on to millions of consumer dollars while forcing shipment -even when the cancellation request is done within minutes of ordering.

CJ Sterling
The Polis
Published in
7 min readOct 14, 2024

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Andy Jassy, CEO Amazon. Image, David Ryder for Bloomberg

For Andy Jassy, CEO of Amazon, $29.1 million in 2023 is apparently not enough money. He has to borrow yours. Of course, it is a drop from the $33 million compensation Jassy raked in two years ago, so of course he has to screw Amazon customers by blocking cancellations requests, forcing shipment, all the while hanging on to the customer’s money.

Millions of customers each year are finding their payments for Amazon purchases pulled out of their bank accounts instantly, despite attempting to cancel an order within minutes of placing it. Now it is standard — nearly automatic — for Amazon to reject a cancellation request, forcing the customer to wait for the shipment while they sit on the customers’ money. The customer is left with only one choice: wait for the unwanted shipment, then send it back.

From Reddit users:

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The Polis
The Polis

Published in The Polis

Thought-provoking articles on politics, philosophy, and public policy

CJ Sterling
CJ Sterling

Written by CJ Sterling

Writer, journalist. Commentary: Washington Post, Economist, Daily Beast, New York Times, Seattle Times, Crosscut, The Stranger. 22.5 million views, Quora.

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