Talkoot podcast: Service Design in Practice the early years
We’re working in partnership with CIH Cymru on a project that I’m, personally, really excited by.
Service Design in Practice is a new learning and development programme for people who have service design responsibilities. It goes beyond traditional training courses (in fact it is complementary to them).
Learning the theory is fairly straight forward. Putting it into practice can be difficult, especially without support.
We’ve teamed up with Melys Phinnemore who is a leadership and development specialist and partnered with CIH Cymru to run a pilot cohort.
The other day I sat down with Melys and Jo Carter to find out more about how the project is going. And as I had my microphone I turned it in to an edition of our Talkoot podcast series.
I hope you like it
You can find out more about Service Design in Practice over on the CIH Cymru website.
Jo Carter explained some of the background to the programme on our blog.
You can follow Jo on Twitter.
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Thanks for reading.
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I’m Ben from The Satori Lab. We work to support public servants so they have the right tools, skills and culture to design excellent public services.
Get in touch if that’s something you can help with.
You may also know me from Twitter where I am @likeaword.
