The Top 5 Ways in which Artificial Intelligence is ​Transforming Human Resource Management

Artificial Intelligence (AI) is fast becoming indispensable to businesses today. While production, managerial and sales departments of any company have been benefiting from AI solutions to strengthen and improve their productivity, AI can efficiently handle all facets of the Human Resource workflow. Recruitment and productivity improvements, as well as retention of employees, can be tackled faster than ever before, leading more and more companies to AI solutions, to take their HR experience to the next level.

Let’s look at some of the ways Artificial Intelligence is changing the complete landscape of managing people and how they operate.

1. Recruitment and talent acquisition

With the proper technology, HR managers can tackle the various facets of the recruitment process with ease. Talent acquisition software can collect, scan and evaluate applicant information and shortlist eligible candidates. There are even AI-based chat systems that can interact with potential employees and screen people before your HR personnel even come into contact with these candidates. It’s also important to show no bias during the hiring process, and this is a difficult task when humans are involved, no matter how inclusive HR professionals may aim to be. AI can remove these biases altogether, and age, sex, race or religion would never again factor in the hiring process. In the long run, this improved quality of hiring has also been proved to reduce overall costs to the company as a result of poor hiring decisions.

2. Onboarding new recruits

Hiring the correct employees is only the first step for any HR team. Next comes the more time intensive effort of onboarding new recruits and training them to align with the company’s goals and vision. More often than not it is impossible to dedicate enough time to every employee and train him or her for every single job requirement. Here’s where AI can really lighten the HR workload. Reports show that employees who underwent a thorough and well planned induction program had higher retention rates than those who were not given the same opportunities. Customised on boarding programs can be drawn up catering to every employee’s individual strengths and weaknesses. Areas that require guidance can be duly stressed upon and mentoring becomes an easier task.

3. Engagement & Development

Today, with the help of the latest technology and automated information systems, training modules and data can be deployed across a massive workforce in a matter of minutes. Thanks to AI, individual employees can be monitored, their career graphs updated in real-time as they’re evaluated for both favourable and not-so-favourable traits. It also helps to identify and nurture exceptional employees, shaping them to be future leaders within the company, and therefore plan quite far ahead.

4. Analysis of performance and retention

The ideal employee is one who is motivated and productive. That said, finding such people is easier said than done. HR teams across industries struggle to encourage these traits in their staff by monitoring behaviour and analysing key performance indicators. Technology can step in and save huge amounts of time and effort in such situations. In addition to analysing behavioural traits, AI can help predict the needs of employees and determine factors such as who needs more training in a particular area, who would benefit from a reward or some form of encouragement, who should get a raise and who seems to be dissatisfied with their work life. This is crucial information when it comes to being proactive and solving problems before they even occur.

The biggest fear surrounding AI and robotics is that soon humans will be redundant and machines will take over our lives. While there is a definite trend towards automating tasks and routine activities, we must understand that Artificial Intelligence is in fact working on our side and not against us. By taking over the monotonous activities on our daily to do lists, we are now free to spend more time advancing our own skills and enjoying quality time both on the job and off.

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