The Service Gazette
Published in

The Service Gazette

Markus Edgar Hormeß

Sep 17, 2018

6 min read

Global GovJam

A safe space to learn collaboration

For three days in early June 2018, a high street store in Dundee City Centre became an experimental space for redesigning public services, engaging with citizens and exploring new ways of working for public sector professionals. It attracted around 70 people from local and national government, social housing, education, health and the voluntary sector to take part in a high-energy, interactive event. Participants spent 48 hours trying a ‘doing not talking’ service design approach based on non-hierarchical collaboration, quick qualitative ‘street’ research and the rapid prototyping of ideas.

Cllr Lynne Short, Convener of City Development at , only planned a short visit, but

In 2018, Dundee had a double role. It was also the international headquarters for — helping to coordinate 33 similar events in Asia, Europe and the Americas. It was the second UK city to fulfil this role, following Leeds in 2016.

Kathryn Grace, a key figure in the Leeds jamming community, came to with experience of a sister event.

Mike Press of the Dundee Jams shares a Jam truth — that a location with easy access to citizens is key. His Leeds colleague Matt Edgar agrees,

Support for the Jams by the public sector varies from country. While the was co-initiated by the , and a Paris GovJam was held in the office of the Prime Minister, others are more citizen-driven, as agencies and activists try to engage their public service counterparts. adds Matt Edgar.

The UK is a key Jamming nation, and cities have included Birmingham, Derby, Dundee, Glasgow, Leeds, Liverpool, London, Manchester and Nottingham. Andrea Siodmok, head of the uk ’s , writes, One result was the Open Ideas Day, run Jam-style in several cities simultaneously and opened by a video message from the Deputy Prime Minister. explains Dr. Siodmok.

Jammers at Nottingham, new to the this year, might agree. Lisa Kowalewski, writes,

But what does the produce? Co-Initiator Ruth Mirams is very clear:

The next Global GovJam will take place in the second half of 2019. Learn more at www.globaljams.org

What is the Global GovJam?

Global GovJam — a “doing not talking” service design approach based on non-hierarchical collaboration, quick qualitative “street” research and the rapid prototyping of ideas.

Global GovJam

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