Published in

The Shortform

Oct 23, 2021

1 min read

The Surprising Element Missing In Worst Customer Services

Empathy!

Photo by Matthew Feeney on Unsplash

I was flying from Los Angeles to India with my 3-months-old dairy allergic breastfed newborn.

While packing for the trip, I missed packing some snacks for my exclusive diet. Mistake!

The snack options the flight had were Apples, Bananas, and chocolates.

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Tamil

Tamil

2X Top Writer in Ideas and Future; Living Life on my own terms; Runner Mom; Extreme Optimist; Software Engineering People Manager.

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