Pop Quiz, Monday with Michael McKenna, President, Team Leader
The Pop Quiz, Monday is a fun little exam that we love to give to savvy business owners. The examination is not a surprise after all since the interviewee already knew about the questions in advance. However, we can always pretend and have fun with the scenario of a young entrepreneur sitting in class nervously biting on their pencil. They are ready to take a pop quiz on a chapter that they were supposed to read the night before. Instead, they played Metroid all night on their SNES (Oops, this was me in high school). The real purpose of the pop quiz is that this is a fun way to introduce business tips from real-world experiences that you can not learn in a classroom. We want to thank our entrepreneur for being a good sport and volunteering their time to answer a few questions to help our community grow from their knowledge.
I want to introduce you to our guest today who will be taking our Pop Quiz Monday.
Can you please tell everyone your name?
What is your job role?
President, Team Leader
Tell us about your company?
We are a full-service real estate sales, leasing, and management company with a long history in Howard County, Maryland and its surrounding counties. Many of us have lived and worked in the Baltimore-Washington area for our entire lives, so we know its cities and neighborhoods inside and out. This is an excellent advantage for home buyers and sellers, and also for property owners and tenants. We take our local knowledge and apply it to your individual goals. Our agents have professional training in getting to know your needs and what motivates them: A relocation. Moving to a new school system. A new job. Retirement. We know this is an important time in your life that deserves a personal touch. For us, relationships come first, with technology right behind.
Our Realtors® are trained and motivated to stay on top of today’s web-based applications. This gives them immediate access to new listings so that you don’t miss out, the ability to create a competitive market analysis that gets you the best price for your home, the Quick Connect feature for potential buyers to connect with a live person in minutes, and even automated showing scheduling to make your home available to prospects with a simple “yes” or “no” from you by text, e-mail or phone. Weichert also invests heavily in the online marketing of your home.
Within our property management division, we give owners and tenants anytime access to everything about their account through our online portal: listing a property for rent, filling out an application, paying rent, requesting maintenance, or confirming payments. We rent and manage individually owned residential properties only, which lets us work one-on-one with both the owners and the renters. This means you can expect the best properties, the best tenants and the best experience.
What do you love most about your job?
The changing pace of the day to day. Working with both buyer/seller clients and coaching the agents beyond their current level of production.
What motivates you to get up every day and go to work?
Profits, both in dollars and others success.
How do your co-workers inspire you?
I enjoy working along like-minded pros. When they rise to the occasion and take ownership of task or projects — that’s success!
How do you have fun at work (team building, pranks, etc..)?
Jokes in the halls or office space, team happy hours/lunches. Travel events for learning and or networking.
What are some of the challenges of your job?
Being reminded of the service nature — each little step counts — there are no shortcuts. The customer is smart — don’t try to pull a fast one.
What are some lessons learned from a past project that you can share with us?
Even though the project was a success, i.e., the sale of clients home, there are many areas that you may have forgotten and those miscues may turn costly. Lost referral revenue, etc.
What advice would you give to some one who is starting in your industry?
Avoid shiny objects — stay true to your brand/gut. Some trends are worth paying mind to where others will only distract and keep you unfocused.
Thank you for taking our pop quiz today. You get an A+ for effort. You can learn more about our interviewee and their business by visiting them on the web: