Measuring Software Performance: 10 KPIs from Fragile to Antifragile Systems

In an ultra-competitive, complex and uncertain ecosystem, organizations need to be able to adapt continuously to survive. This is where Accelerate’s “4 key metrics” come into their own when it comes to assessing software performance.

Nevertheless, the speed with which companies adapt also depends on their ability to (i) respond positively to unforeseen stimuli, and (ii) make efficient use of increasingly scarce resources, both internal and external (customers, employees, budget).

Measuring software performance therefore requires a more global perspective, taking into account the systemic dimension of software production. This approach involves measuring value creation, the working environment and system efficiency.

Systemic software performance

The systems approach to software production is based on system-thinking, organizational dynamics and sociology, with software production players at the heart of a dynamic, interdependent ecosystem.

This approach considers the various components of a software production system by describing the triptych of “Process, People, Technology” through the 5 MAMOS domains: Methods, Architecture, Management, Organization, Skills.