The Curious case of Product Stickiness

What if the core value proposition of a product is that you don’t even have to use it?

Abhishek Chakravarty
The Whiteboard

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If you are in the business of building products, especially ones that you’d like to make recurring revenues off of, you probably know what stickiness means. It basically means users of a product or service want to (or, have to) keep coming back to use your product .

They come back for multitudes of reasons — but mostly because the product has at least one feature that solves a problem they periodically face.

Think Facebook, Uber, the scores of Instant messaging apps that people use everyday. They are all designed to be sticky.

Facebook’s stickiness is a direct result of people’s urge to share, and curiosity to know whats going on with other people. It is a recurring problem, that manifests itself in various ways — and when it does, Facebook is the place to go.

Facebook solves our “curiosity to know about others” problem better than any other product in the market today.

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