5 Habits of a High-Performing Technical Program Manager

Doron Katz
The TPM Toolkit
Published in
3 min readJul 19, 2023

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Technical program management is a critical role that demands a combination of technical expertise, leadership skills, and effective program execution. In this article, we will explore five key habits commonly observed in high-performing technical program managers. These habits contribute to their success in delivering complex projects, fostering collaboration, and achieving desired outcomes.

  1. Clear Goal-Setting: High-performing technical program managers understand the importance of setting clear goals and objectives. They excel at defining measurable targets that align with organizational strategies and priorities. By establishing well-defined goals, they provide a sense of direction for their teams, ensuring everyone understands the desired outcomes and can work collectively towards achieving them. Clear goal-setting enhances focus, facilitates decision-making, and enables effective resource allocation.
  2. Effective Communication: Effective communication is a cornerstone of success for technical program managers. They possess exceptional communication skills, enabling them to articulate complex technical concepts in a clear and concise manner. They tailor their communication style to suit different audiences, whether it’s engaging with stakeholders, collaborating with engineers, or presenting to executives. Their ability to convey ideas effectively fosters understanding, alignment, and engagement among team members, stakeholders, and other relevant parties.
  3. Strong Leadership: High-performing technical program managers exhibit strong leadership qualities. They inspire and motivate their teams by setting a positive example. They create an inclusive and collaborative work environment that encourages open communication, creativity, and innovation. These leaders empower their team members by providing autonomy, recognizing achievements, and supporting professional growth. Moreover, they are adept at navigating challenges, making tough decisions when necessary, and resolving conflicts in a constructive manner.
  4. Proactive Problem-Solving: Proactive problem-solving is another habit that sets high-performing technical program managers apart. They anticipate potential issues and roadblocks by leveraging their technical expertise and experience. They take a proactive approach to identify and address challenges before they escalate, minimizing the impact on the program’s progress. These managers are skilled at devising contingency plans, conducting risk assessments, and ensuring smooth program execution. Their ability to think ahead and mitigate risks contributes to successful program outcomes.
  5. Continuous Learning: High-performing technical program managers embrace a mindset of continuous learning. They recognize the importance of staying updated with industry trends, emerging technologies, and best practices. They actively seek opportunities for professional development, attend relevant conferences and workshops, and engage in knowledge-sharing with peers. These managers value feedback and reflection, leveraging lessons learned from past experiences to improve their performance. Continuous learning enables them to adapt to evolving circumstances, enhance their technical knowledge, and refine their program management skills.

High-performing technical program managers possess a distinct set of habits that contribute to their success in delivering complex projects and driving positive outcomes. Their clear goal-setting, effective communication, strong leadership, proactive problem-solving, and commitment to continuous learning enable them to excel in their roles.

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Doron Katz
The TPM Toolkit

Senior Technical Program Manager at Axon, ex- Amazon. Published author of Continuous Delivery, and various LinkedIn Learning courses.