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The Trust Experience
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Michelle Perez Patel
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The Trust Experience
Jun 3, 2021
The Anatomy of an Apology: How to manage and respond to a scandal
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Michelle Perez Patel
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The Trust Experience
May 30, 2021
Find your Eureka: How to be the Problem Solver the World needs
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The Trust Experience
Trust Experience is a collection of stories, research, insights, and thoughtful articles on the relationships among businesses, customers, and service frontliners, that form the foundation of strong brands.
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