Our Twitter Monitoring Tool Helped Bring Down a Child Paedophilia Site

At 6.26am on June 15th we received a customer support message into the Twilert inbox. This is nothing new.

Just like the social media field they work in, our users are generally very vocal about what they want and where they see the product heading. It’s what we love about them!

And having been around since 2008, when Twitter was just a two-year old baby, in the days when MySpace was still at height having just surpassed Google as the most visited website in the United States (yes really), we thought we’d seen it all.

We know that our core user base is a mix of brands, PR agencies, content agencies and the odd law enforcement or public sector body. We’ve spoken to a Canadian government body who use Twilert to track deteriorating weather conditions and a UK-based local police force who use Twilert to monitor crime directly within a 100-mile radius.

Both very cool use cases, both helping us to feel as though we’re making somewhat a difference — the holy grail of any startup.

But the message we received back in June bought that home even more.

“We used your service to monitor specific conversations related to a criminal investigation by Homeland Security and local and state police.The offender has been arrested and charged and his website taken down and your service helped in that process!”

We don’t want to say too much about how they did this but let’s just say that Twilert is always listening.

For us, this is one of the most important uses we have ever been able to assist with and we are now looking to spread the word to other law enforcement companies who could be in need of the same service.

Because even if this is the only online organised crime our small Twitter monitoring tool helps to bring down, it makes it completely 100% worthwhile.

If you work within this field and would like a free session with our team on how to make the most of Twitter search to assist your organisation please get in touch on support@twilert.com.

At Twilert, we’re looking to help people monitor online conversations and pick up tweets that other services may miss. Sign up for your free trial at www.twilert.com