by Joe Pendlebury (@theuxchap)

5 “Realistic” Retail Predictions for 2018

1. Becoming ‘customer-obsessed’ is an absolute must

2. Don’t jump onboard that tech hype bandwagon just yet

3. The appeal of working for a “big name” Retailer has lost its loving feeling

4. A setback of catastrophic proportions is what it will take for some Retailers to realise the need to change their ways

5. The bigger they are, the harder they will fall


One Last Thing…

THE UX CHAP

UX, CX, Mobile, E-Commerce & Retail Insight from Joe Pendlebury - The UX Chap

Joe Pendlebury

Written by

UX Alchemist & Experimenter 🧙‍♂️ | Sharpie Addict ✒️ | Dad of 2 😴 | Connoisseur of Hip Hop 🤑, Hall & Oates 🧔 & Jimmy Buffett 🍹 | Imitation ≠ Innovation 💯

THE UX CHAP

UX, CX, Mobile, E-Commerce & Retail Insight from Joe Pendlebury - The UX Chap