by Joe Pendlebury (@theuxchap)

The 2017 UX Hype Bandwagon. A One-Way Ticket to Nowhere?

ABOVE: A VR fitting room experience in the form of a digital panel at a mall in France, co-created between Carrefour and Clear Channel France (Image Attributed to Clear Channel France)

Don’t Hop Aboard, Just Yet

ABOVE: App reviews are a great, free source of valuable customer feedback.

Conclusion

ABOVE: Chatbot functionality that helps Very customers with account-related queries, in their iPhone app.


One Last Thing…

THE UX CHAP

UX, CX, Mobile, E-Commerce & Retail Insight from Joe Pendlebury - The UX Chap

Joe Pendlebury

Written by

UX Alchemist & Experimenter 🧙‍♂️ | Sharpie Addict ✒️ | Dad of 2 😴 | Connoisseur of Hip Hop 🤑, Hall & Oates 🧔 & Jimmy Buffett 🍹 | Imitation ≠ Innovation 💯

THE UX CHAP

UX, CX, Mobile, E-Commerce & Retail Insight from Joe Pendlebury - The UX Chap