Have You Noticed It’s Hard to Listen to a Painful Story?

A closer look at why we might silence victims

Kerry McAvoy, PhD
Jan 22 · 5 min read

Recently, I told a friend that I’ve decided to put my last writing project on hold. It’s the second draft of a manuscript which describes the traumatic events that led up to my divorce. He had heard much of the story, including the psychological abuse, rampant betrayals, and the threat on my life.

My friend listened and then grew quiet. “Can I say something?” he asked.

“Sure.”

“I’m struggling to believe what you’ve shared is true. It seems so extreme. It must be an exaggeration.”

Horrible waves of shame washed over me, along with a monsoon of self-deprecating comments. It was stupid to have told him. He didn’t need to know. I should have kept this to myself.

His words hung in the air between us. And for a moment, I considered crossing him off my list of friends.

The Pain of Denying Another Person’s Reality

One of the worst things we can do to a trauma survivor is to tell them that what they’ve described isn’t possible. That it couldn’t have happened that way. They must be distorting the facts.

Most victims’ cries, protests, and pleas are muted and minimized by the very ones doing the injury. “Shut up, I didn’t hit you that hard” or “There you go again, making a big fuss about nothing!” are two common examples.

We become a part of the system of abuse when we deny support and validation. Victims are re-traumatized when we shut them down or turn them away.

For a long moment, I considered what to say next to my friend. Stories of abuse I’ve heard as a psychologist replayed. Many of my former trauma clients had complained about this kind of response. They even heard it from those they loved. And over time, they grew reluctant to talk about what they went through.

One woman didn’t speak for over a year. Each week she’d bring her poetry to the counseling sessions and ask me to read it aloud. Her written words said what she couldn’t. She’d experienced too much rejection and fear, and lived in silence about her abuse.

I considered trying to prove the validity of my story. But how could I? It was just my word.

I thought of the client who had been hospitalized with delusions. Once on medication, all of his false beliefs disappeared except for one. He persistently claimed someone was trying to kill him.

The treating psychiatrist was sure this was a residual delusion. The hospital finally had no choice but to discharge him. A few weeks later, the local newspaper ran a story of a drug ring that had put a hit out and named our former client as the target.

He’d been telling the truth.

Or the young boy I treated for over six months whose face once graced the side of a milk carton. His father had kidnapped him and then fled the state. They found the seven-year-old months later, neglected and in terrible shape.

Forced Silence Violates the Victim

Awful things happen to a lot of people. We survive car crashes, violent and sexual assaults, and abusive homes. No one asks to be victimized. To feel the horrible choking sensation of terror as it paralyzes our body with fear. No one wants to have to survive unspeakable violations.

But we do.

I’m curious. What motivates some of us to judge the veracity of another’s story?

Imagine you tell a friend about your latest breakup. How much it hurt, and that you still miss them. Then you hear those details don’t sound plausible. That you are probably making it up or it couldn’t have been that bad.

Or you share you got a new promotion only to hear it’s not possible.

When we deny another person’s reality, we insult them. We do them harm. We imply that we have the inside track on reality and get to deem what is true.

A Closer Look at Our Reluctance to Support Victims

I shared a few of these stories with my friend.

He grew quiet. Several minutes passed and then he said, “I’ve realized that that was quite a privileged comment. To suggest that I know better. I have been pretty damn lucky not to have gone through some tough stuff. But just because it hasn’t happened to me, doesn’t mean that it couldn’t have happened to you.”

Yes, I agree; that’s partially true. He has lived an awfully privileged life not to know any of this. But there’s more going on here than just a privileged attitude.

We treat emotional support like currency. And there’s only a limited amount.

“You act like you’re the only one this has happened to. It’s happened to a lot of us,” someone once said to me. You could hear the concern in her voice that there was a limited amount of compassion, and I was taking too much. It’s as if investing in someone’s pain might leave the rest of us with less support.

Trauma also reminds us of our helplessness. We cannot control every aspect of our lives, especially when it comes to our safety. We feel better pretending this scary reality isn’t true. Victims, unfortunately, causes an uncomfortable breach in our defensive state of denial. Their suffering forces us to recognize that bad things do indeed happen to good people.

An important part of a trauma survivor’s healing is to retell their story as many times as needed. We stunt this process when we shut them down.

But it’s worse than that. Our rejection of their story wounds their psyche. As someone who has suffered by being silenced, it is a violent act. Shutting someone down deeply injures them. There is nothing loving or helpful about it. It’s selfishness.

The next time someone trusts you enough to share their story, consider it a sacred trust. You are being honored with something vulnerable and being invited to become a part of their healing. Please treat that way.

Learn if your relationship goes beyond toxic and might even be dangerous with this free quiz.

The Virago

Women who write about surviving and thriving while being female

Sign up for The Virago

By The Virago

We are a community of strong women who share our personal stories about how we've survived and thrived in our lives. We share our messages to heal and help others learn from our experiences Take a look.

By signing up, you will create a Medium account if you don’t already have one. Review our Privacy Policy for more information about our privacy practices.

Check your inbox
Medium sent you an email at to complete your subscription.

Kerry McAvoy, PhD

Written by

Psychologist/Author. Quora & Medium Top Writer. Mom of three, Autistic woman, Relationship expert kerry@kerrymcavoyphd.com

The Virago

We are a community of strong women who share our personal stories about how we’ve survived and thrived in our lives. We share our messages to heal and help others learn from our experiences

Kerry McAvoy, PhD

Written by

Psychologist/Author. Quora & Medium Top Writer. Mom of three, Autistic woman, Relationship expert kerry@kerrymcavoyphd.com

The Virago

We are a community of strong women who share our personal stories about how we’ve survived and thrived in our lives. We share our messages to heal and help others learn from our experiences

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store