•》The required information about putting your Business into Automation:- 📝🏢💱《•

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The Early Bird’s Club

9 min readAug 11, 2021

📌Under a survey report in 2018 under the “The Sorry State Of Digital Transformation”, done by Forrester, a maximum of 22 percent of businesses basically don’t have the actual process and workflow automation and which brings up critical aspects over the customer's satisfaction and growth of the business profitability.

If the business platform wishes to have a proper growing structure for making happy customers, then, they need to start focusing on the automation process in order to bring excellence to the business. Thus, business process automation is basically referred to as the straightforward and effective way for getting started out on the business success path. The Business Automation process basically allows the replacement of the manual processes within the intelligent rules that are driven by automation, in the case of time analytics, and open collaboration for the business platform and it also allows the streamlined process of the business platform in a simpler way by achieving the “ Digital Transformation “ which allows an increase in the service quality, and improving the service delivery while containing the business costs. While business process automation basically allows the automation of the recurring business tasks and manual processing with the technological factors, business process management is referred to as the process done in a broader discipline which basically allows the involvement of the management in a complex organization-wide process and thus, BPA and BPM basically require the need of working together in order to satisfy their digital transformation. But in today’s business climate, the traditional way of allowing the business process automation and management together is not enough for the business growth requirement. In the earlier decades, the automation of the business process in order to do cutting costs and allowing increased efficiency was very much sufficient, but in today’s business scenario, the business automation software basically needs to allow the engagement with the external customers in order to create new business opportunities. The companies basically needed for allowing the development of certain new strategies in order to allow automation in the business itself, for instance, teaming up with the IT developers in order to allow the development of the process-driven apps specifically for their company. Therefore, the business automation process enables us for allowing the gather the aspects of their company’s workflow into one or more dashboards so that the business could able to monitor their processes in an active way. By allowing consolidation of the collected business information from the business workflow process, the business automation basically allows us to make certain educated decisions and gives us a clear timetable for our stakeholders for making sure the business details, time period, and accountability isn’t lost in order to meet the business goals in a perfect way.

Having automation on the manual, paper-based, administrative tasks in the business will basically reduce the amount of time and energy spent on the extra activities, and the human error. Thus, the Business automation software centralizes the entire process by saving the business from undirected communication, rewrites, delayed timelines, and the current amount of business frustration. In an increased way, business automation solutions utilize artificial intelligence for making better understanding and adapting to the unregulated databases for creating a pavement on the business way for allowing better user interaction and experience on the business platform. The time period is very much valuable for the business process and it should be spent on driving the strategic growth of the business platform by building up greater and innovative products which allow the fulfillment of the customers’ needs or wants in order to lead towards the successful future path within the business industry and thus, the businesses basically required to think about the business automation process. Business Process Automation is everywhere and has become an effective and faster process for becoming the business ace inside the CTO’s pocket. As soon as more businesses are leveraging towards automation for finding out the most efficiencies in certain business areas, and as the technology continues to grow and expand more, new business opportunities would basically allow the automation is being uncovered. Some ISPs are even using automated operations in order to offer their customers certain products and services by using the e-commerce online portal. By allowing the business transformation of the business operations is an investment way where the success of the project is directly proportional to the success of their business growth. Business automation is a powerful technology that basically allows the business platform for allowing the revolution to the previous manual and time-consuming tasks of the business platform and it allows enabling on the efficiency, productivity, saving time, and reducing the costs and it can be anything from auto-applying filters in the business email inbox for allowing automation on the entire billing and collections functions.

What is Business Process Automation(BPA) and how is it important for the business platform?

Business process automation(BPA) is basically known as the basic amount used on the technological factors for allowing the execution of the recurring tasks or processes in the business platform where the manual effort can be replaced and this process is usually done in order to allow minimum costs, increase efficiency, and streamline processes. Business process automation is also known as business automation or digital transformation which is referred to as the technology-enabled automation of complex business processes which allows the business to streamline the business platform for simplicity in order to achieve digital transformation, increase the service quality, improve service delivery or contain costs. The automation can be implemented in a number of business areas such as marketing, sales, and workflow. The business toolsets usually vary in sophistication, but there is an increasing trend towards the use of artificial intelligence technologies which allows understanding of the natural language and unstructured data sets, interaction with human beings, and adaptation of the new problems without the human-guiding for training. The BPA basically provides the focus on the different industrial sectors but their underlying approach usually tends to allow the similar way so that they will attempt to provide the shortest route in order to do automation by exploiting the user interface layer other than going deeply into the application code or databases sitting behind them. Some of the types of business automation basically include the following:-

a) Basic automation- It takes simple, rudimentary tasks and automates them. By using little to no coding, basic automation tools digitize repetitive tasks helps to eliminate errors and accelerate the pace of transactional work.

b) Process automation- It manages the business processes for uniformity and transparency and often maintains by dedicated software, process automation that allows an increase in productivity and efficiency while delivering valuable business insights.

c) Advanced automation- It brings together the humans and machines for allowing integration for multiple systems across the organization and supporting more complex processes, advanced automation on the unstructured data with machine learning, natural language processing, and analysis.

d) Intelligent automation- By AI derivation, it allows the machines to learn and make decisions based on the situations they have encountered and analyzed and the result allows a better customer service experience.

Whether the business owner runs a small business or a large enterprise, business automation is an excellent way for allowing the streamline operations and driving out business growth and thus, the automation tools are basically designed in order to replace human labor with machine labor so that they can put the human resources for working somewhere in the business system.

Advantages of using the Business Automation for the business working process :-

a)Improving the operational efficiency:: The business process automation software brings out a host of operational benefits for the business organizations. The automated processes are largely handed, which means that the business won’t be needed to personally ensure that any business task in the process is progressing to the next. The business process automation also allows the identification and correction of certain errors and bottlenecks in the business workflows which contributes to higher process efficiency.

b) Reducing the costs:: When the business processes are manually executed, there is always an utmost significant waste of resources. With the business process automation, the cost of operations is basically minimized, thereby allowing the increase in the profit margins. The resources are optimally utilized and wastage is eliminated. The automation helps the businesses for managing the vendor contracts efficiently and renegotiate the terms favorably.

c)Document management:: The maintenance of the business data and the documents can be a nightmare with the manual or digitalized processes and moving the data manually can be time-consuming and heightening the chances of errors. When automation is implemented, it allows the streamline of the document management completely, making it effortless. Confidential data can be secured with role-based access and accurate information moves smoothly between the business processes allowing an increase in employee productivity.

d)Superior customer service:: The automated business processes are in a unique position which allows boosting in the customer experiences. The BPA software helps for meeting the service level agreements (SLAs) consistently and the products can also be made available to the customers in a timely manner based on the quality levels, standardization, and greater efficiency. The innovation in the business process automation such as chatbots allows the companies to harness artificial intelligence for resolving customer cases quickly and accurately.

e)Metric Visibility:: The sustained business success is basically dependent on the development and implementation of the superior strategy in the business platform. Retaining the business competitive advantage allows them to constantly monitoring, evaluating, and modifying the business strategy which is dependent on access for timely and accurate business data and the business key metrics can be recorded and reported in order to provide the business with the key information they need.

f)Improved employee morale:: The significant advantage of the business process automation is higher for the employee morale. The automation process provides a friction-free environment for the employees in order to get the business work done efficiently and the business approvals come in a faster process which allows the teams not to spend too much time waiting and reminding the managers to work. The transparency in the processes helps the high performers for getting recognition of what they deserve.

Thus, the business process automation extends the IT system for allowing automation processes tailored specifically to the needs of their organization. Business automation specialists basically help with providing software solutions in order to identify and fit the company’s particular needs. Since the business process automation is basically based on the notion of continuous process improvement, the efficiency levels will always keep increasing in response and expect multiple benefits.

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•》The required information about putting your Business into Automation:- 📝🏢💱《•

Written by Dona Ghosh Dastidar