The Lean Review
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The Lean Review

Designing for public-facing services

Three qualities all good processes share

Travelling with a smartcard? Borrowing a book? Trying to get a license? Business processes that support publicly available services set out to accomplish the ultimate challenge — catering to a wider public in a way that is also meaningful to every individual.

Photo by Thomas Lefebvre on Unsplash

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The publication for LEAN philosophies and techniques.

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Prateek Vasisht

Prateek Vasisht

Write about reality with a splash of the abstract. Business Design | Lean | Football. www.prateek.co.nz https://www.buymeacoffee.com/vrateek

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