Flattery Will Get You Everywhere

How to get amazing customer support (a JetBlue success story).

Welcome to JetBlue Airways (Photo: jetblue.com)

To be honest, I wasn’t expecting much from my first time.

I’m taking about my inaugural flight on JetBlue Airways. I’d heard the horror stories, the ones that painted the low-cost airline as basically a one-star experience in the friendly skies — a must to avoid. I figured if my…

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