How to … zip up your Thortspace local cache directory and send it to us
This information is for Microsoft Windows users of Thortspace App. It applies when all other attempts at fixing your bug have drawn a blank.
Published in
2 min readDec 3, 2018
The steps to do this would be something like this:
(1) Go to the parent folder, which is called Gooisoft (as shown in Screenshot1).
(2) Select the folder called “Thortspace” — you must do this or step (3) will not work
(3) Right-click on the folder called “Thortspace” and choose “Send to” -> “Compressed (zipped) folder” (as shown in Screenshot 1)
(4) Windows will make a file called “Thortspace.zip” (as shown in Screenshot 2).
(5) Drag and drop the file called “Thortspace.zip” into an email and send it to us.
