Working in Cyber Security: “Be prepared to work hard and learn fast”
What is it like to work in cyber security? We ask some of the members of the team in Symantec. Today, we hear from John Dudman, Principal Service Manager for Symantec Managed Security Services (MSS).
How long have you been in this role?
18 months
How did you come to work in the field of cyber security?
I enjoy the challenges and demands of customer support that are generated by this sector of the IT Industry.
What advice would you give to someone who wants a job like yours?
Be prepared to work hard and learn fast.
Is the course you studied at university relevant to the job you have now?
Not really. My engineering degree did involve computer programming, but 20-plus years ago cyber security didn’t even exist!
“Who knows where IT will be in another 30 years?”
What do you think are three qualities someone who wants to work in a role like yours needs to have?
· Patience
· Commitment to hard work
· Technical understanding of the products used by customers
Any other tips, advice or anecdotes you would like to add?
IT and cyber security are relatively new industries. Thirty years ago, PCs (as we know them today) did not even exist. It was not until the likes of Microsoft came along in the 1990s and connected a PC to the World Wide Web that the word ‘cyber’ was even recorded in the Oxford English Dictionary! A degree is the start of your journey and who knows where IT will be in another 30 years?
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