“Before Starting Your Own Business, Take A Job With Another Consulting Organization”

5 Leadership Lessons with Mark Samuel

I had the pleasure of interviewing Mark Samuel, a thought leader and the CEO of IMPAQ, an award-winning international consulting firm that guides organizations in achieving measurable breakthrough results within six months through a unique system that links Execution, Culture and Deliverables. Mark is the best selling author of the acclaimed Creating the Accountable Organization and the award-winning book, Making Yourself Indispensable: the Power of Personal Accountability.

A few more points about Mark Samuel:

1. After two years of failure, he helped Michelin centralize their 2,000-person worldwide IT organization within nine months instead of the projected 18 months, while increasing morale, customer satisfaction, reducing costs, and improving KPI’s by 50 percent. This was done by creating a B State Middle Management Team of 60+ people.