Have you ever found yourself in one or more of the following situations?
- You dial into a scheduled conference call. Ten minutes after the fact, you learn that the person is no longer available for the call she requested.
- You are hosting a networking reception and are surprised that several individuals who sent in their RSVP do not show up.
- An individual tells you that he will get back to you by a given time, yet you do not hear from him.
Commitment cannot be substituted by an app. Keeping your word is a personal choice and a definite precursor to success. Commitment is about action rather than mere talk. This quality is available for anyone to grasp no matter where they are on the corporate ladder.
Brand yourself as a credible person by keeping your word. It will take you far.
Tom Thornton in Advisory Services of the New York Office of EY.
Ann Marie Sabath, founder of At Ease Inc., the 30-year old domestic and international corporate training firm headquartered in New York City. Her eighth book, One Minute Manners: Quick Solutions to the Most Awkward Situations You’ll Ever Face at Work has been recognized by The Wall Street Journal, Time Magazine, Inc. Magazine, Conde Nast Traveler, MSNBC and The New York Times among other electronic media.