Why Disability Employment is Good Business

David B. Grinberg
Jul 26, 2018 · 10 min read
President George H.W. Bush signs the ADA into law on July 26, 1990 (White House South Lawn).

Americans With Disabilities Act Turns 28

All savvy employers should know by now that providing equal opportunities to people with disabilities simply makes good business sense in the 21st century global economy. This is especially true in a competitive U.S. labor market.

Unfortunately, not every company has gotten the message.

The Americans with Disabilities Act (ADA) was signed into law by President George H.W. Bush on July 26, 1990. This sweeping statute has opened the doors of inclusion and gainful employment to millions of citizens with disabilities nationwide, which has helped to boost business productivity.

President Bush said in signing the law: “This historic act is the world’s first comprehensive declaration of equality for people with disabilities.”

However, voluntary compliance by all employers still can’t be taken for granted, even though the ADA was passed by Congress with overwhelming bipartisan approval.

Two Bush Presidents

The ADA Amendments Act of 2008 was signed into law by President George W. Bush, following in his father’s footsteps. This law reversed several Supreme Court decisions which proved detrimental to equal opportunity for the disability community at large.

To their collective credit, the two Presidents Bush understood the important principles and timeless moral obligations of America regarding disability equality across the board — despite ADA detractors within the GOP.

All Senate Democrats voted to approve the ADA. Former Senator Tom Harkin of Iowa led the charge.

But disability policy should never fall prey to political partisanship and baseless bickering by lawmakers or C-suite executives. Rather, disability policies, procedures and practices should be strictly nonpartisan in nature. The large disability population represents a broad cross section of society.

It’s also worth pointing out to Republican critics of the ADA that it was President Ronald Reagan who espoused the “Big Tent” philosophy of inclusion across the political divide. Moreover, America’s longest serving president, FDR, was a person with a disability.

FDR’s disability was often hidden from public view, in part to prevent the stigma of discriminatory attitudes. This occurred during an era prior to the commercialization and mass influence of television on public opinion.

FDR Memorial in Washington, DC.

Yet FDR’s unique ability and leadership qualities are what led America to persevere through, and ultimately overcome, the Great Depression. FDR’s famous “Fireside Chats” and other leadership examples proved instrumental in galvanizing America during a period of immense domestic upheaval.

But what if the majority of American voters had rejected FDR based simply on his physical disability, rather than his overwhelming executive leadership skills and ability?

If that had happened, who knows where America might be today.

Inclusiveness & Equality

Every modern American president has recognized and commemorated the annual anniversary of the ADA, regardless of partisan or ideological differences. That’s because equal opportunity, diversity and inclusion for all citizens is deeply ingrained in the moral consciousness of our nation.

President Obama stated the following in 2016:

  • “The ADA sought to guarantee that the places we share — from schools and workplaces to stadiums and parks — truly belong to everyone. It reflects our Nation’s full commitment to the rights and independence of people with disabilities, and it has paved the way for a more inclusive and equal society.”
  • “For the 6.5 million students and the approximately 50 million adults living with mental or physical disabilities, the ADA has swung open doors and empowered each of them to make of their lives what they will.”

President Trump also issued a written statement commemorating the ADA’s anniversary.

Senator Bob Casey of Pennsylvania spoke on the Senate floor today to address the ADA’s anniversary and highlight four critically important goals of the groundbreaking civil rights law:

  1. Equal opportunity,
  2. Independent living,
  3. Full participation, and
  4. Economic self sufficiency.

In the House of Representatives, Congressman James Langevin of Maine likewise delivered powerful remarks.

Paradoxical Principles

As the ADA turns 28, there is good and bad news upon which to reflect regarding people with disabilities (PWDs).

The bad news: Too many employers — from Corporate America to small and mid-sized companies — continue to miss out on hiring the best available talent by unlawfully excluding workers with disabilities for discriminatory reasons.

They fail to realize that many PWDs are qualified, ready, willing and able to work. All they need is an equal opportunity to showcase their abilities.

Yet nearly 30-years after enactment of the ADA, countless qualified applicants with disabilities continue to be dismissed from consideration based on unfounded myths, fears and stereotypes, in addition to blatant bias and bigotry.

It remains paradoxical that in the USA — a country founded on the bedrock principles of freedom and equality — qualified PWDs are still being denied the basic freedom to compete and advance on a level playing field, one without discriminatory barriers and stereotypes.

Narrow-minded companies only hurt themselves by excluding PWDs from employment. PWDs represent a vast pool of untapped talent.

But there’s good news too: Many savvy and progressive employers have learned that leveraging the talents and abilities of PWDs helps maximize productivity and extend their reach to a diverse segment of consumers.

Employment Discrimination

Being more inclusive should be of utmost importance to all employers in an increasingly diverse society.

Nevertheless, a continuing stigma of disability bias is evidenced by the large number of discrimination cases against intransigent employers who reject voluntary compliance with the ADA.

The U.S. Equal Employment Opportunity Commission (EEOC) — where I worked for many years as a national/global spokesman — received about 27,000 charges of disability discrimination in 2017, accounting for almost one-third of the private sector caseload.

The number of disability bias claims filed annually with the EEOC are nearly as many as those filed based on race discrimination.

This persistent problem is magnified when accounting for the countless thousands of unreported incidents of disability discrimination in the employment context and all facets of society.

The number of reported cases represent the proverbial tip of the iceberg, according to labor and civil rights experts (which is true for all types of discrimination and harassment).

And while people with physical disabilities have made gains since passage of the ADA, it’s a different story for people with mental disabilities (anxiety disorder, depression, etc.).

All Americans must be vigilant to end the stigma of mental illness.

ADA charges based on mental disabilities are the biggest subcategory of disability discrimination cases filed with the EEOC.

Therefore, more companies should be mindful about the real costs of disability bias for both physical and mental impairments. These costs manifest for business not only in terms of large payouts for investigations, litigation settlements and jury verdicts, but also in major PR damage to the company brand (for which one can’t place a dollar amount).

It’s hard to believe that almost three decades after the ADA’s enactment, PWDs continue to confront a plethora of unfounded myths, fears and stereotypes about their ability to do the job.

These biased attitudes preclude PWDs from reaching their full employment potential based on talent, ability and merit, which should be the only criteria for making employment decisions.

Disability Population

Let’s remember that disabilities affect people of every race, color, gender, religion, age and national origin, a huge portion of the U.S. population and global populace.

PWDs are our parents, spouses, children, relatives, friends, neighbors, co-workers and significant others.

Did you know that according to the U.S. Census Bureau, 20% of all Americans have a temporary or permanent disability.

That equates to about 60 million citizens of all ages who represent a consumer base worth hundreds of billions of dollars. This is a colossal chunk of purchasing power in an ultra-competitive global economy.

Moreover, the percentage of Americans with disabilities has held steady over the years and will likely increase as Baby Boomers and Generation X continue to live longer thanks to cutting-edge technology and medical breakthroughs.

Further, there are a significant number of disabled veterans who bravely sacrificed their lives and limbs in military service to America.

Some of the honorable organizations which represent them include Disabled Veterans of America (DAV), Disabled Veterans National Foundation and Paralyzed Veterans of America. There’s also Veterans’ Employment and Training Service at the U.S. Department of Labor.

Return on Investment

As noted above, too many companies are obstinate in hiring and reasonably accommodating employees with disabilities. But let’s also consider the return on investment (ROI), or the business case for disability employment.

According to the esteemed Employment and Disability Institute of Cornell University’s School of Industrial and Labor Relations:

  • 87 percent: consumers who responded to a survey who said they “agreed” or “strongly agreed” that they would prefer to give their business to companies that employ people with disabilities.
  • 92 percent: survey respondents who said they were “more favorable” or “much more favorable” toward companies that hire people with disabilities.
  • 57 percent: employers who provided cost information related to disability-based accommodations said the accommodations needed by employees cost absolutely nothing.
  • 36 percent: employers who said they experienced a one-time cost in accommodating employees with disabilities.
  • $500: the typical one-time expenditure by employers who provided a reasonable accommodation to an employee with a disability.
  • 600 percent: employers who provided internships to people with disabilities were nearly six times more likely to hire those individuals.
  • 500 percent: companies with a strong senior management commitment to disability issues were five times more likely to hire people with disabilities.

Therefore, it’s incumbent for corporate leadership to send a clear message from the top-down that diversity and inclusion makes good business sense, including hiring qualified people with disabilities based on merit.

It’s not enough for the HR staff or mid-level managers to put the word out. That’s because when the message is forcefully communicated from the very top of the company, it has a higher likelihood of being followed down the organizational chart.

Additionally, some disability accommodations, like alternate schedules and flexible work, cost nothing at all. Telework (remote work or telecommuting) on a regular or periodic basis, for example, saves money for employers and reduces environmental degradation inherent with gas guzzling commutes.

It really shouldn’t matter where employee talent derives. Ability is what counts most. Moreover, PWDs should never be ruled out categorically by employers for unlawful and immoral reasons.

Final Thoughts

As America commemorates the ADA, let’s recall that disability discrimination has no place in the workplace or any other place. Yet 28 years after passage of the landmark law, PWDs are too often treated as second class citizens.

This must end ASAP. The fact is that qualified job applicants with disabilities can be found everywhere in every industry.

Closely coordinating with disability advocacy groups, like the American Association of People with Disabilities (and others listed above), is a good first step to open the clogged pipeline.

Again, disability employment is all about ability, skills, talent and merit — rather than unfounded myths, fears and stereotypes.

Lastly, the fundamental principle of equal opportunity and equal justice for all represents the very essence of the American Dream.

This principle is enshrined in the Declaration of Independence, which states that all individuals have “unalienable rights” to “Life, Liberty and the pursuit of Happiness…”

And that includes people with disabilities.

Note: A version of this article also appears in American Diversity Report, where the author is an advisory board member and featured contributor.

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David B. Grinberg

Written by

Strategic comms consultant, publicist, ghostwriter, freelance writer/blogger | Prior fed spox at EEOC, OMB-WH42 | UMD Terps journ alum | DC-based, NY-bred

Thrive Global

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